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Installation Joomla! 5.x • JSON data: HTTP 500 error on Joomla pre-update page

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Hi, I am trying to update from Joomla v4 to v5, but get this error on the pre-update page. Can you help?
Error: JSON data: HTTP 500 status code on Joomla pre-update page
An error has occurred while fetching the JSON data: HTTP 500 status code.
Joomla! Instance :: Joomla! 4.4.3-Stable (Pamoja) 20-February-2024
Joomla! Configured :: Yes | Read-Only (444) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: true | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: false | Cache: true | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: N/A | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: maximum | Site Debug: true | Language Debug: false | Default Access: Public | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 4.4.3: Yes | Database Supports J! 4.4.3: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-1160.108.1.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip | System TMP Writable: Yes | Free Disk Space : 253.60 GiB |

PHP Configuration :: Version: 8.1.27 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 22519 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 128M | Max. POST Size: 128M | Max. Input Time: 60 | Max. Execution Time: 300 | Memory Limit: 128M

Database Configuration :: Version: 10.4.26-MariaDB-log (Client:mysqlnd 8.1.27) | Database Size: 7.82 MiB | #of Tables with config prefix:  100 | #of other Tables:  120 | User Privileges : GRANT SELECTUser Privileges : INSERTUser Privileges : UPDATEUser Privileges : DELETEUser Privileges : CREATEUser Privileges : DROPUser Privileges : INDEXUser Privileges : ALTERUser Privileges : CREATE TEMPORARY TABLESUser Privileges : LOCK TABLESUser Privileges : EXECUTEUser Privileges : CREATE VIEWUser Privileges : SHOW VIEWUser Privileges : CREATE ROUTINEUser Privileges : ALTER ROUTINE ON `haslemere_j4-323035d3b2`.* TO `haslemere_j4-323035d3b2`@`%`
PHP Extensions :: Core (8.1.27) | date (8.1.27) | libxml (8.1.27) | pcre (8.1.27) | zlib (8.1.27) | filter (8.1.27) | hash (8.1.27) | json (8.1.27) | pcntl (8.1.27) | readline (8.1.27) | Reflection (8.1.27) | SPL (8.1.27) | session (8.1.27) | standard (8.1.27) | cgi-fcgi (8.1.27) | bcmath (8.1.27) | bz2 (8.1.27) | calendar (8.1.27) | ctype (8.1.27) | curl (8.1.27) | dba (8.1.27) | dom (20031129) | mbstring (8.1.27) | FFI (8.1.27) | fileinfo (8.1.27) | ftp (8.1.27) | gd (8.1.27) | gettext (8.1.27) | gmp (8.1.27) | iconv (8.1.27) | imap (8.1.27) | intl (8.1.27) | ldap (8.1.27) | exif (8.1.27) | mysqlnd (mysqlnd 8.1.27) | odbc (8.1.27) | openssl (8.1.27) | PDO (8.1.27) | pgsql (8.1.27) | Phar (8.1.27) | posix (8.1.27) | pspell (8.1.27) | shmop (8.1.27) | SimpleXML (8.1.27) | snmp (8.1.27) | soap (8.1.27) | sockets (8.1.27) | sodium (8.1.27) | sqlite3 (8.1.27) | sysvmsg (8.1.27) | sysvsem (8.1.27) | sysvshm (8.1.27) | tidy (8.1.27) | tokenizer (8.1.27) | xml (8.1.27) | xmlwriter (8.1.27) | xsl (8.1.27) | zip (1.19.5) | mysqli (8.1.27) | pdo_dblib (8.1.27) | PDO_Firebird (8.1.27) | pdo_mysql (8.1.27) | PDO_ODBC (8.1.27) | pdo_pgsql (8.1.27) | pdo_sqlite (8.1.27) | xmlreader (8.1.27) | xmlrpc (1.0.0-dev) | imagick (3.7.0) | OAuth (2.0.7) | sqlsrv (5.10.1) | pdo_sqlsrv (5.10.1) | ionCube Loader (13.0.2) | SourceGuardian (14.0.2) | Zend OPcache (8.1.27) | Zend Engine (4.1.27) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Potential Ownership Issues: No
Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) | api/ (755) |

Elevated Permissions (First 10) ::
Database statistics :: Uptime: 41927066 | Threads: 119 | Questions: 108342329099 | Slow queries: 354240 | Opens: 1748893387 | Flush tables: 1 | Open tables: 6000 | Queries per second avg: 2584.066 |
Components :: Site ::
Core ::
3rd Party:: JCE - Noneditable (1.0.0) ? | WF_KITCHENSINK_TITLE (2.9.51) ? | WF_FULLSCREEN_TITLE (2.9.51) ? | WF_STYLE_TITLE (2.9.51) ? | WF_LANGCODE_TITLE (2.9.51) ? | WF_HELP_TITLE (2.9.51) ? | WF_REFERENCE_TITLE (2.9.51) ? | WF_CONTEXTMENU_TITLE (2.9.51) ? | WF_TEXTCASE_TITLE (2.9.51) ? | WF_DIRECTIONALITY_TITLE (2.9.51) ? | WF_PRINT_TITLE (2.9.51) ? | WF_SPELLCHECKER_TITLE (2.9.51) ? | WF_LISTS_TITLE (2.9.51) ? | WF_AUTOSAVE_TITLE (2.9.51) ? | WF_TABLE_TITLE (2.9.51) ? | WF_ATTRIBUTES_TITLE (2.9.51) ? | WF_ARTICLE_TITLE (2.9.51) ? | WF_VISUALBLOCKS_TITLE (2.9.51) ? | WF_VISUALCHARS_TITLE (2.9.51) ? | WF_CLIPBOARD_TITLE (2.9.51) ? | WF_SEARCHREPLACE_TITLE (2.9.51) ? | WF_ANCHOR_TITLE (2.9.51) ? | WF_BROWSER_TITLE (2.9.51) ? | WF_STYLESELECT_TITLE (2.9.51) ? | WF_NONBREAKING_TITLE (2.9.51) ? | WF_HR_TITLE (2.9.51) ? | WF_CLEANUP_TITLE (2.9.51) ? | WF_EMOTIONS_TITLE (2.9.51) ? | WF_CHARMAP_TITLE (2.9.51) ? | WF_FONTSIZESELECT_TITLE (2.9.51) ? | WF_MEDIA_TITLE (2.9.51) ? | WF_PREVIEW_TITLE (2.9.51) ? | WF_FONTCOLOR_TITLE (2.9.51) ? | WF_FORMATSELECT_TITLE (2.9.51) ? | WF_LINK_TITLE (2.9.51) ? | WF_WORDCOUNT_TITLE (2.9.51) ? | WF_IMGMANAGER_TITLE (2.9.51) ? | WF_FONTSELECT_TITLE (2.9.51) ? | WF_AGGREGATOR_VIDEO_TITLE (2.9.51) ? | WF_AGGREGATOR_[[youtube]]_TITLE (2.9.51) ? | WF_AGGREGATOR_AUDIO_TITLE (2.9.51) ? | WF_AGGREGATOR_VIMEO_TITLE (2.9.51) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.9.51) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.9.51) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.9.51) ? | WF_LINKS_JOOMLALINKS_TITLE (2.9.51) ? | WF_LINK_SEARCH_TITLE (2.9.51) ? |

Components :: Admin ::
Core :: com_workflow (4.0.0) 1 | com_newsfeeds (4.0.0) 1 | com_admin (4.0.0) 1 | com_cache (4.0.0) 1 | com_mails (4.0.0) 1 | com_categories (4.0.0) 1 | com_tags (4.0.0) 1 | com_installer (4.0.0) 1 | com_config (4.0.0) 1 | com_privacy (3.9.0) 1 | com_wrapper (4.0.0) 1 | com_postinstall (4.0.0) 1 | com_menus (4.0.0) 1 | com_login (4.0.0) 1 | com_finder (4.0.0) 1 | com_banners (4.0.0) 0 | com_checkin (4.0.0) 1 | com_guidedtours (4.3.0) 1 | com_redirect (4.0.0) 1 | com_languages (4.0.0) 1 | com_media (3.0.0) 1 | com_users (4.0.0) 1 | com_plugins (4.0.0) 1 | com_messages (4.0.0) 1 | com_scheduler (4.1.0) 1 | com_actionlogs (3.9.0) 1 | com_associations (4.0.0) 1 | com_joomlaupdate (4.0.3) 1 | com_templates (4.0.0) 1 | com_content (4.0.0) 1 | com_contenthistory (4.0.0) 1 | com_modules (4.0.0) 1 | com_weblinks (4.3.1) 1 | com_ajax (4.0.0) 1 | com_cpanel (4.0.0) 1 | com_fields (4.0.0) 1 |
3rd Party:: COM_JCE (2.9.51) 1 | com_gantry5 (5.5.17) 1 | com_rsform (3.2.2) 1 | sitemap faster (6.0) 1 | com_rsform (1.52.11) 1 | com_akeebabackup (9.8.1) 1 |

Modules :: Site ::
Core :: mod_banners (3.0.0) 0 | mod_syndicate (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_articles_news (3.0.0) 0 | mod_tags_similar (3.1.0) 1 | mod_whosonline (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_related_items (3.0.0) 0 | mod_login (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_stats (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_weblinks (4.3.1) 1 | mod_feed (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_languages (3.5.0) 1 |
3rd Party:: mod_gantry5_particle (5.5.17) 1 |

Modules :: Admin ::
Core :: mod_latest (3.0.0) 1 | mod_privacy_status (4.0.0) 1 | mod_frontend (4.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_post_installation_messages (4.0.0) 1 | mod_loginsupport (4.0.0) 1 | mod_user (4.0.0) 1 | mod_title (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_login (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_guidedtours (4.3.0) 1 | mod_messages (4.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_popular (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_version (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_stats_admin (3.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: Gantry (4.0.5) ? | file_fof40 (4.1.3) ? |

Plugins ::
Core :: plg_system_highlight (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_task_notification (4.1) 1 | plg_system_fields (3.7.0) 1 | plg_system_shortcut (4.2.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_sef (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_guidedtours (4.3.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_jooa11y (4.2.0) 1 | plg_system_httpheaders (4.0.0) 0 | plg_system_accessibility (4.0.0) 0 | plg_system_privacyconsent (3.9.0) 0 | plg_system_updatenotification (3.5.0) 1 | plg_system_skipto (4.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_actionlogs (3.9.0) 0 | plg_system_languagecode (3.0.0) 0 | plg_system_schedulerunner (4.1) 1 | plg_system_weblinks (4.3.1) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_webauthn (4.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_weblinks (4.3.1) 1 | plg_extension_joomla (3.0.0) 1 | plg_extension_namespacemap (4.0.0) 1 | plg_extension_finder (4.0.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | plg_installer_webinstaller (4.0.0) 1 | plg_installer_urlinstaller (3.6.0) 1 | plg_installer_override (4.0.0) 1 | plg_installer_folderinstaller (3.6.0) 1 | plg_behaviour_compat (4.4.0) 1 | plg_behaviour_taggable (4.0.0) 1 | plg_behaviour_versionable (4.0.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_subform (4.0.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_media-action_rotate (4.0.0) 1 | plg_media-action_resize (4.0.0) 1 | plg_media-action_crop (4.0.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_filesystem_local (4.0.0) 1 | plg_captcha_recaptcha (3.4.0) 0 | plg_captcha_recaptcha_invisible (3.8) 1 | plg_actionlog_joomla (3.9.0) 1 | plg_multifactorauth_fixed (4.2.0) 0 | plg_multifactorauth_totp (3.2.0) 0 | plg_multifactorauth_email (4.2.0) 0 | plg_multifactorauth_yubikey (3.2.0) 0 | plg_multifactorauth_webauthn (4.2.0) 0 | plg_content_vote (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_fields (3.7.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_loadmodule (3.0.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_workflow_publishing (4.0.0) 1 | plg_workflow_notification (4.0.0) 1 | plg_workflow_featuring (4.0.0) 1 | plg_task_demo_tasks (4.1) 1 | plg_task_requests (4.1) 1 | plg_task_site_status (4.1) 1 | plg_task_check_files (4.1) 1 | plg_sampledata_multilang (4.0.0) 1 | plg_api-authentication_basic (4.0.0) 0 | plg_api-authentication_token (4.0.0) 1 | plg_search_weblinks (4.3.1) 1 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_terms (3.9.0) 0 | plg_user_token (3.9.0) 1 | plg_user_profile (3.0.0) 0 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_overridecheck (4.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_eos (4.4.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_downloadkey (4.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_weblink (4.3.1) 0 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_webservices_messages (4.0.0) 1 | plg_webservices_users (4.0.0) 1 | plg_webservices_redirect (4.0.0) 1 | plg_webservices_banners (4.0.0) 1 | plg_webservices_installer (4.0.0) 1 | plg_webservices_tags (4.0.0) 1 | plg_webservices_plugins (4.0.0) 1 | plg_webservices_content (4.0.0) 1 | plg_webservices_privacy (4.0.0) 1 | plg_webservices_languages (4.0.0) 1 | plg_webservices_config (4.0.0) 1 | plg_webservices_menus (4.0.0) 1 | plg_webservices_templates (4.0.0) 1 | plg_webservices_newsfeeds (4.0.0) 1 | plg_webservices_media (4.1.0) 1 | plg_webservices_modules (4.0.0) 1 |
3rd Party:: System - RSForm! Pro Delete Submiss (1.0.0) ? | System - RSForm! Pro Joomla! Captch (3.1.1) ? | plg_system_jce (2.9.51) 1 | plg_system_gantry5 (5.5.17) 1 | System - RSForm! Pro Offline Paymen (3.1.3) ? | System - RSForm! Pro PayPal (3.1.3) 0 | System - RSForm! Pro Payment (3.1.3) 1 | PLG_SYSTEM_RSFORMCONSOLE (1.0.0) 0 | PLG_SYSTEM_BACKUPONUPDATE (9.8.1) 1 | System - RSForm! Pro reCAPTCHA v2 (3.1.1) 0 | plg_gantry5_preset (5.5.17) 0 | plg_extension_jce (2.9.51) 1 | plg_installer_jce (2.9.51) 1 | plg_installer_rsform (1.0.0) 1 | plg_fields_mediajce (2.9.51) 1 | Page Cache - RSForm! Pro (1.0.0) 1 | PLG_ACTIONLOG_AKEEBABACKUP (9.8.1) 0 | plg_content_jce (2.9.51) 1 | PLG_TASK_AKEEBABACKUP (9.8.1) 1 | PLG_CONSOLE_AKEEBABACKUP (9.8.1) 1 | plg_editors_jce (2.9.51) 1 | plg_editors_codemirror (5.65.15) 1 | plg_editors_tinymce (5.10.9) 0 | plg_quickicon_jce (2.9.51) 1 | plg_quickicon_gantry5 (5.5.17) 1 | PLG_QUICKICON_AKEEBABACKUP (9.8.1) 1 | PLG_WEBSERVICES_AKEEBABACKUP (9.8.1) 1 |
Templates :: Site :: rt_interstellar (1.2.3) 1 | cassiopeia (1.0) 1 |
Templates :: Admin :: atum (1.0) 1 |

Statistics: Posted by timread2 — Wed Mar 06, 2024 2:04 pm



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