Are you using any additional security tools like Akeeba Tools requiring the appended secret code (or equivalent such as https://extensions.joomla.org/extension/admin-exile/)? Or any other security tool?
It sounds like you're entering the details and not getting any feedback or response at all?
Did this suddenly start happening? What was the immediate action you've taken before this?
Try resetting password: https://docs.joomla.org/How_do_you_reco ... assword%3F (I don't know that's the problem, the system would tell you if it was an incorrect password).
Can you log in the front-end with the same credentials (as long as your site allows front-end super admin access)?
Was this a clean install of Joomla 5, or a migration from 4.4?
It sounds like you're entering the details and not getting any feedback or response at all?
Did this suddenly start happening? What was the immediate action you've taken before this?
Try resetting password: https://docs.joomla.org/How_do_you_reco ... assword%3F (I don't know that's the problem, the system would tell you if it was an incorrect password).
Can you log in the front-end with the same credentials (as long as your site allows front-end super admin access)?
Was this a clean install of Joomla 5, or a migration from 4.4?
Statistics: Posted by AMurray — Tue May 14, 2024 9:50 pm